Data Protection

General Information

For any questions regarding data protection, please contact the data controller: CentralApp SA, registered with the Crossroads Bank for Enterprises under number BCE 0545.941.437, by email at privacy@centralapp.com or by post at its registered office located at Avenue Louise 54, 1050 Brussels.

Processing of Personal Data and Transfer to Third Parties

When using our website, certain personal data is automatically collected from your device (computer, mobile phone, tablet, etc.). The IP address currently used by your device, the date, time, browser, operating system of your device, and the pages retrieved are collected. This is done to ensure data security, optimize our reach, and improve our website. The processing of this personal data is carried out pursuant to Art. 6(1)(f) of the GDPR (General Data Protection Regulation). Protecting our website and optimizing our services represent a legitimate interest on our part. If you contact us (e.g., via a request sent to the contact details provided), we will only process the personal data you provide that is necessary to handle and respond to your request. In order to carry out the data processing activities described in this Data Protection Declaration, e.g., for the hosting and maintenance of our website, we rely on service providers.

Cookies

To make our services attractive and to enable the use of certain functions, we use cookies. These are small text files stored on your device. Some of the cookies we use are deleted as soon as the browser session ends, i.e., when you close your browser (so-called session cookies). Other cookies remain on your device and allow us to recognize your browser on your next visit (persistent cookies). You can configure your browser to inform you about the use of cookies and decide on a case-by-case basis to accept or reject them in certain cases or in general. For more information, please refer to your internet browser’s help function. If cookies are rejected, the functionality of our website may be limited. By accepting our “cookie banner,” you consent to your personal data being processed by cookies. Personal data is processed pursuant to Art. 6(1)(a) of the GDPR. You will find information on specific cookies below. We deploy Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics also uses cookies. The information generated by the cookies about your use of this website is generally transmitted to a Google server in the United States and stored there. However, prior to this transfer, your IP address is shortened by Google within the member states of the European Union or in other signatory states to the Agreement on the European Economic Area. The full IP address will only be transmitted to Google’s server in the United States in exceptional cases, where it will then be shortened. On behalf of the website operator, Google uses this information to evaluate the use of the website, compile reports on website activity, and provide other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by adjusting your browser settings accordingly. In addition, you can prevent Google from collecting the data generated by cookies during your visit to the site (including your IP address) and processing this data by downloading and installing the browser plugin available at: https://tools.google.com/dlpage/gaoptout .

Provisions Regarding Personal Data and Retention Period

Your personal data is provided on a voluntary basis. You are under no legal obligation to provide us with your personal data. If you do not wish to provide us with your personal data, there are no consequences for you other than being unable to use our services. Personal data provided to us via our website is only retained for the purpose for which it was entrusted to us. Different storage periods may also arise due to a legitimate interest of CentralApp SA (e.g., to ensure data security and prevent misuse). Personal data that we must store due to legal or contractual retention obligations will be blocked.

Your Rights

To exercise your rights under the GDPR, in particular:
  • the right to information regarding the processing of your personal data and the right to obtain a copy of your data (Article 15 GDPR);
  • the right to the rectification of inaccurate data and the right to have incomplete data completed (Article 16 GDPR);
  • the right to the erasure of your personal data and, in the event of disclosure, our obligation to inform other controllers of the request for erasure (Article 17 GDPR);
  • the right to restriction of processing of your personal data (Article 18 GDPR);
  • the right to data portability, so that your personal data is provided to you in a structured, commonly used, and machine-readable format, as well as the right to transfer your data to another controller without hindrance from us (Article 20 GDPR);
  • the right to withdraw consent given; withdrawal does not affect the lawfulness of processing based on consent prior to its withdrawal (Article 7 GDPR); and
  • the right to object to the processing of your data (Article 21 GDPR),
You may contact us at any time (contact details provided in the first section). You also have the right to lodge a complaint with the competent supervisory authority if you consider that the processing of data infringes the provisions of the GDPR (Article 77 GDPR).

We do not take reservations